Information Technology Services
Computers are available for student use on all three PWSCC campuses. On the Valdez campus, students may use computer classrooms when scheduled classes are not in session, or they may utilize the smaller labs available at all times for student use, which are located in room 109A and in the Cordova Residence Hall.
Each of the three PWSCC campuses has at least one IT Support staff member to assist students with general network issues, PWSCC computers and programs, and personal computer issues. For assistance with UAOnline, UA email accounts, eLive, or Blackboard, students should call the UAA IT Help Line at (907) 786-4646. Students experiencing difficulty with online course access should contact their instructor before seeking assistance from IT support staff.
On the Valdez campus, IT staff members are in the office from 8:00am until 10:00pm on weekdays and can provide student assistance as time permits. Support with college computers and programs will take precedence over assistance with personal computers. Students are urged to communicate questions or assistance needs as soon as possible to help ensure that staff can address the issue when they are first available to do so. IT Support Services are located in room 116 on the Valdez campus, and can be reached at 834-1650. Drop-in hours for the IT Help Desk in Room 116 will be posted on the door each semester.
In Cordova, contact Dennis Anderson at 424-7598.
In Copper Basin, contact Gayle Kildal at 822-3673