Prince William Sound Community College

No Out of State Tuition at PWSCC
Page Header of Medical Office Support O.E.

 

Medical Office Support O.E.


OUTCOMES

Upon completion of this OEC, students will be able to demonstrate:

  1. Keystroke skills of 35 wpm.
  2. Communicate effectively using appropriate medical terminology.
  3. The ability to create and maintain a file system.

This Occupational Endorsement provides solid foundational skills for students seeking a support position in a medical office. Students will learn how to use different computers and software and how to keep/prepare medical records. Duties in the field can include performing and coordinating office’s administrative skills, as well as storing, retrieving, and integrating information  for dissemination to staff and clients.

MINIMUM CREDIT HOURS24

  1. Office Foundation Requirements 9 credits
    1. Complete the following 9 credits

      Introductory Keyboarding. Covers techniques and mechanics of learning to keyboard by touch.

      Credits: 1.0
      Contact Hours: 0 + 3
      Course Attributes: N/A.
      Prerequisite(s): None.

      Introduction to the Windows environment. Includes file and disk management, the control panel, print manager, windows setup and maintenance.

      Credits: 1.0
      Contact Hours: 0 + 3
      Course Attributes: N/A.
      Prerequisite(s): None.

      Instruction and practice in use of personal computer and Microsoft Word software within the Windows environment for standard word processing operations.

      Credits: 1.0
      Contact Hours: 0 + 3
      Course Attributes: N/A.
      Prerequisite(s): None.

      Introduction to design and use of electronic spreadsheet in a Windows environment. Covers the basic Excel for Windows commands and functions needed to create, manipulate and print spreadsheets.

      Credits: 1.0
      Contact Hours: 0 + 3
      Course Attributes: N/A.
      Prerequisite(s): None.

      Introduces basic concepts, tools, and uses of the Internet. Explores using electronic mail and browsing for research, academic, and personal use.

      Credits: 2.0
      Contact Hours: 0 + 6
      Course Attributes: N/A.
      Prerequisite(s): CIOS 113.

      Introduces basic proofreading techniques. Includes instruction and practices in proofreading for content and usage. Reviews grammar, punctuation, and spelling rules.

      Credits: 2.0
      Contact Hours: 0 + 6
      Course Attributes: N/A.
      Prerequisite(s): None.

      Focus on quality customer services. How to understand customers to improve products and services.

      Credits: 1.0
      Contact Hours: 0 + 3
      Course Attributes: N/A.
      Prerequisite(s): None.

  2. Medical Office Support Requirements 15 credits
    1. Select one from the following1 credits

      Introduces keyboarding of memos, personal and business letters, and envelopes in a word processing program and continues to develop keyboarding speed and accuracy.

      Credits: 1.0
      Contact Hours: 0 + 3
      Course Attributes: N/A.
      Prerequisite(s): CIOS 101A.

      Introduces keyboarding of simple reports and tables in a word processing program and continues to develop keyboarding speed and accuracy.

      Credits: 1.0
      Contact Hours: 0 + 3
      Course Attributes: N/A.
      Prerequisite(s): CIOS 101B.

    2. Complete the following11 credits

      Introduces the fundamentals and concepts of a database. Includes tables, fields, sorting, keys, and relational database concepts. Also introduces MOUS certification. Students strongly encouraged to complete CIOS 240A to gain a full understanding of this topic.

      Credits: 1.0
      Contact Hours: 0 + 3
      Course Attributes: N/A.
      Prerequisite(s): CIOS 101A and CIOS 113.

      Introduces terminology, filing techniques, and ARMA (American Records Management Association) filing rules as they apply to alphabetic, numeric, subject, and geographic filing systems. Students are encouraged to complete CIOS 264A to gain fuller understanding of the topic.

      Credits: 1.0
      Contact Hours: 0 + 3
      Course Attributes: N/A.
      Prerequisite(s): None.

      Applies principles learned in CIOS 164 to management of information and records. Covers the field of records management, legal and ethical issues, and controls and technology related to creation, use, maintenance, protection, retrieval, and disposition of paper and electronic records.

      Credits: 2.0
      Contact Hours: 0 + 6
      Course Attributes: N/A.
      Prerequisite(s): CIOS 140A

      Course stresses general and specific medical terms associated with the major body organ systems. Subject taught in context of medical usage. Students learn how to build medical terms from basic root words.

      Credits: 3.0
      Contact Hours: 3 + 0
      Course Attributes: N/A.
      Prerequisite(s): None.

      Introduces medical law and ethics for medical office personnel and allied health professions. Includes medical and legal terminology, confidentiality of medical information, HIPAA regulations, informed consent requirements, and recommendation for prevention of professional liability claims. This course also introduces administrative and business aspects of the medical office and administrative duties of medical assistants. Includes general office duties, telephone and reception procedures, appointment scheduling, essentials of medical records, and financial record keeping of the medical office.

      Credits: 4.0
      Contact Hours: 4 + 0
      Course Attributes: N/A.
      Prerequisite(s): None.

    3. Select one from the following3 credits

      Human Anatomy and physiology is the first semester of a two semester sequence of courses. Students will study biological concepts relating to defining life, cell chemistry, cell and tissue structure, and human structure and function. Four hours of credit will be earned upon successful completion of the course requirements.

      Credits: 3+1.0
      Contact Hours: 3 + 3
      Course Attributes: GER Natural Science Requirement.
      Prerequisite(s): Math 055 or equivalent on the placement test.

      Description

      Credits: 3.0
      Contact Hours: 3 + 0
      Course Attributes: N/A.
      Prerequisite(s): None.